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Frequently Asked Questions
How do I log in?
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Open your designated portal, enter your registered email, request an OTP, then verify using the code received in your inbox.
What if my OTP is missing?
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Check your inbox and spam/junk folder. If expired, click "Resend OTP" from the login screen to request a fresh code.
Which portal should I use?
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Resellers → Reseller Portal. Finance team → Finance Portal. Logistics → Shipping Portal. Management → Admin Portal.
Can I use a different email?
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No. Access only works with the registered email assigned to your role. Contact your admin to update your email if needed.
What if a portal does not open?
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Refresh the page, check your internet connection, and try again. If the issue continues, contact the system admin.